Agreement and order of precedence
These Terms of Service (“Terms”) are a binding agreement between the person or organization using Runnit (“Customer,” “you,” or “your”) and Automotive Resource Co., an Oklahoma company based in Oklahoma, United States (“Runnit,” “we,” “us,” or “our”). The “Services” include Runnit’s websites, applications, APIs, field-service tools, support, and related services that link to these Terms.
You accept these Terms by creating an account, clicking to accept, signing an order form that references them, or accessing or using the Services. If you use Runnit for an organization, you represent that you have authority to bind it. If you do not agree or lack that authority, do not use the Services.
An order form, statement of work, data processing agreement, business associate agreement, or other written agreement signed by both parties may add to or modify these Terms. If documents conflict, the signed order form controls for commercial details, a signed data processing agreement controls for its subject matter, and these Terms control otherwise.
Eligibility and business use
- You must be at least 18 years old and legally able to enter into this agreement.
- The Services are intended for lawful business and professional use. You may not use a consumer account on behalf of another organization without authority.
- You may use the Services only in jurisdictions where doing so is lawful and may not access them if prohibited by applicable sanctions or export-control laws.
- If a regulated activity requires a license, certification, consent, or professional review, you are responsible for obtaining and maintaining it.
Accounts, administrators, and users
Accurate account information
You must provide accurate, current information and keep it updated. Accounts and credentials may not be shared by multiple people unless the applicable feature expressly allows it. You are responsible for activity under your account except to the extent caused by Runnit’s breach of these Terms.
Account owners and administrators
Account owners and administrators may invite or remove users, assign roles, configure permissions, connect third-party services, manage billing, access business records, and make decisions that affect the organization. Customer is responsible for choosing appropriate administrators and reviewing access regularly.
Security responsibilities
- Use strong, unique credentials and protect authentication factors and devices.
- Promptly remove access for people who leave or change roles.
- Notify Runnit promptly of suspected unauthorized access or credential compromise.
- Do not bypass access controls or allow a suspended person to use another account.
The Services and license
Subject to these Terms and payment of applicable fees, Runnit grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right during the subscription term to access and use the Services for its internal business operations.
Features, limits, storage, integrations, seats, support levels, and usage allowances may depend on the selected plan or order form. Customer may permit authorized users and contractors to use the Services on its behalf, but remains responsible for their compliance.
Runnit may update, improve, replace, or discontinue features. We will use commercially reasonable efforts to avoid materially reducing the core functionality of a paid Service during a current subscription term without notice. We may introduce previews, trials, or beta features under additional terms.
Customer Data
“Customer Data” means information, files, records, and other content submitted to or generated in the Services for Customer, excluding Runnit technology and aggregated or de-identified information.
Ownership
As between the parties, Customer retains all rights in Customer Data. These Terms do not transfer ownership of Customer Data to Runnit.
Permission to process
Customer grants Runnit and its service providers a worldwide, limited license to host, copy, transmit, display, format, back up, and otherwise process Customer Data only as necessary to provide, secure, support, and improve the Services; comply with law; and follow Customer’s documented instructions.
Customer assurances
Customer represents that it has all rights, notices, permissions, and legal bases needed for Customer Data and Runnit’s processing of it under these Terms. Customer is responsible for the accuracy, quality, legality, and content of Customer Data and for avoiding unnecessary sensitive information.
Exports and backups
Customer should keep independent copies of records it must retain. Runnit may provide export features, but the Services are not a substitute for Customer’s legal recordkeeping, disaster-recovery, or archival obligations.
Acceptable use
You may not use the Services, directly or indirectly, to:
- Break the law, violate another person’s rights, facilitate fraud, or send unlawful, deceptive, abusive, or unsolicited communications.
- Upload malware, exploit vulnerabilities, interfere with service availability, overload systems, or bypass security, rate, usage, or access controls.
- Probe, scan, test, reverse engineer, decompile, disassemble, or attempt to discover source code or non-public systems except where law expressly permits and the right cannot be waived.
- Use automated means to scrape, extract, or access the Services except through documented interfaces and within applicable limits.
- Copy, resell, lease, sublicense, time-share, or provide the Services as a service bureau unless a written agreement permits it.
- Impersonate another person, misrepresent authorization, share credentials improperly, or attempt to access another customer’s data.
- Upload content that is infringing, defamatory, unlawfully discriminatory, exploitative, or otherwise violates rights or law.
- Store full payment card numbers, account passwords, private keys, access tokens, government identification numbers, protected health information, or other highly sensitive data unless Runnit expressly supports that data type under a written agreement.
- Use the Services or outputs as the sole basis for emergency response, life-safety decisions, legally required professional advice, or decisions that produce unlawful discrimination.
- Develop or train a competing product using non-public parts of the Services or Customer Data belonging to others.
Communications and customer recipients
The Services may let Customer send invoices, dispatch updates, invitations, reminders, and other communications. Customer—not Runnit—is the sender and is responsible for message content, recipient addresses, consent, opt-out requirements, timing, and compliance with email, text-message, telemarketing, privacy, and consumer-protection laws.
Runnit may apply technical limits, suppress known invalid or abusive destinations, or suspend sending to protect deliverability and recipients. Delivery is not guaranteed; communications can be delayed, filtered, rejected, or misdirected because of recipient systems or incorrect data.
Customer must review recipients and content before sending, especially when a message includes customer, job, pricing, location, or billing information.
Third-party services and integrations
Your direction
If Customer connects QuickBooks Online, a payment provider, maps, email, storage, or another third-party service, Customer authorizes Runnit to exchange information with that service as needed to perform requested actions. Customer is responsible for having authority over the connected account and for its configuration.
Third-party terms
Third-party services are governed by their own terms, privacy notices, availability, and fees. Runnit does not control and is not responsible for third-party products, changes, outages, data handling, or actions. Runnit may suspend an integration if the provider changes or withdraws access or if continued operation creates legal, security, or reliability risk.
QuickBooks responsibilities
Customer must review mappings, tax treatment, accounting references, imported records, invoice totals, synchronization status, and any warnings before relying on QuickBooks-related results. Runnit supports an operational workflow but is not an accounting firm and does not provide tax or accounting advice.
Disconnecting an integration stops future access after the disconnect is processed but does not reverse completed transactions or remove records already created in either system.
Trials, subscriptions, fees, and taxes
Trials
A trial may be limited by time, features, seats, or usage. Unless the signup flow or order form says otherwise, a trial may convert to a paid subscription only after Customer provides a payment method and affirmatively selects a paid plan. Runnit may modify or end a trial to prevent abuse.
Subscriptions and renewal
Paid subscriptions begin on the date shown at checkout or in the order form and renew for successive periods of the same length unless canceled before renewal. Customer authorizes Runnit and its payment provider to charge applicable fees, taxes, and approved usage charges to the payment method on file.
Changes and added usage
Adding seats, features, integrations, or usage may increase fees during a term, including through prorated charges. Removing them may take effect immediately or at the next renewal as shown in the Services. We may change future pricing with advance notice required by law or the applicable agreement.
Payment and taxes
Fees are due in the currency and on the schedule shown at checkout or in an order form. Except where required by law or expressly stated in a written agreement, fees are non-refundable and payment obligations are non-cancelable for the committed term.
Customer is responsible for sales, use, value-added, withholding, and similar taxes arising from its purchase, excluding taxes on Runnit’s net income. If payment is overdue, Runnit may suspend paid features after reasonable notice and may recover lawful collection costs.
Automation and AI-assisted features
Runnit may offer automation, recommendations, generated text, categorization, extraction, summaries, or other AI-assisted features.
- Outputs may be incomplete, outdated, or incorrect and may resemble content produced for others.
- Customer must review outputs before using them for dispatch, pricing, invoices, customer communications, safety, employment, legal, tax, accounting, or other material decisions.
- Customer is responsible for its prompts, source data, use of outputs, and ensuring that no prohibited or unnecessary sensitive data is submitted.
- Runnit does not promise that an output is unique, error-free, non-infringing, or suitable for a particular purpose.
- AI-assisted features do not replace qualified professional judgment, required inspections, workplace safety procedures, or emergency services.
Runnit technology, feedback, and marks
Runnit and its licensors own the Services, software, interfaces, designs, documentation, workflows, models, APIs, and all related intellectual property. Except for the limited license in these Terms, no rights are granted to Customer.
If you provide feedback, ideas, or suggestions, you grant Runnit a perpetual, irrevocable, worldwide, royalty-free right to use and incorporate them without restriction or compensation. This does not give Runnit ownership of Customer Data.
“Runnit” and related names, logos, and designs are Runnit’s marks. Customer may not use them in a way that suggests endorsement or partnership without written permission. Runnit will not use Customer’s name or logo in public marketing without permission, except to identify Customer as needed to provide the Services.
Confidentiality
Each party may receive non-public information that should reasonably be understood as confidential (“Confidential Information”). The receiving party will use it only to perform or receive the Services, protect it with reasonable care, and disclose it only to personnel and providers who need to know it and are bound by confidentiality obligations.
Confidential Information does not include information that the receiving party can show was lawfully known without restriction, becomes public without breach, is received lawfully from another source, or is independently developed without use of the disclosing party’s information.
A party may disclose Confidential Information when legally required if it gives notice where lawful and reasonably assists in seeking protection. Customer Data is Customer’s Confidential Information.
Privacy and security
Our Privacy Policy explains how Runnit handles personal information. Customer agrees to comply with applicable privacy, employment, monitoring, communications, and data-protection laws and to provide required notices to users, workers, customers, and contacts.
Runnit uses safeguards designed to protect the Services, but no system is completely secure. Customer must use available access controls, protect credentials and devices, and report suspected incidents promptly. Additional data-processing or security terms apply only if agreed in writing.
Customer may not represent that Runnit satisfies a particular legal, regulatory, or industry standard unless Runnit has expressly confirmed that scope in writing.
Suspension
Runnit may suspend or limit access when reasonably necessary to address a security threat, prevent material harm, comply with law or a provider requirement, respond to nonpayment, investigate suspected misuse, or enforce these Terms. When practicable, we will provide notice and an opportunity to cure.
We will limit suspension to the affected account, user, feature, or action when reasonably possible and restore access after the issue is resolved. Customer remains responsible for fees during a suspension caused by Customer’s breach or nonpayment.
Cancellation, termination, and data after termination
Cancellation
Customer may cancel through available billing settings or by following the process in its order form. Unless stated otherwise, cancellation stops renewal and access continues through the paid term. Deleting an app or disconnecting an integration does not cancel a subscription.
Termination for cause
Either party may terminate a written agreement for a material breach that remains uncured 30 days after written notice, or sooner if the breach cannot be cured. Runnit may terminate immediately for unlawful use, serious security abuse, insolvency, or conduct that creates material risk to the Services or others.
Data handling
Before access ends, Customer should export records it needs. After termination, Runnit may disable access and delete Customer Data after a reasonable retrieval period, subject to legal retention, backup cycles, and a written agreement. We are not required to retain or return data after the applicable period expires.
Survival
Terms that by their nature should survive will survive, including payment obligations, ownership, confidentiality, disclaimers, liability limits, indemnity, dispute terms, and provisions concerning data retained after termination.
Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES, BETA FEATURES, DOCUMENTATION, OUTPUTS, AND THIRD-PARTY INTEGRATIONS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” RUNNIT DISCLAIMS ALL IMPLIED OR STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
RUNNIT DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR COMPATIBLE WITH EVERY DEVICE, WORKFLOW, LAW, OR THIRD-PARTY SERVICE; THAT DATA OR COMMUNICATIONS WILL NEVER BE LOST OR DELAYED; OR THAT RESULTS, ESTIMATES, ROUTES, TAX TREATMENT, REPORTS, OR OUTPUTS WILL BE ACCURATE.
Runnit is not a substitute for emergency communications, workplace safety systems, professional dispatch judgment, accounting or tax advice, legal advice, or Customer’s own backup and record-retention program. Some jurisdictions do not allow certain disclaimers, so portions of this section may not apply.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA; OR COSTS OF SUBSTITUTE SERVICES, EVEN IF ADVISED THAT THEY WERE POSSIBLE.
EXCEPT FOR EXCLUDED CLAIMS, EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNTS CUSTOMER PAID OR OWED TO RUNNIT FOR THE SERVICES DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.
“Excluded Claims” means Customer’s payment obligations; Customer’s breach of acceptable use; either party’s infringement or misappropriation of the other party’s intellectual property; Customer’s indemnification obligations; or liability that cannot lawfully be limited. For free Services, Runnit’s aggregate liability will not exceed US $100.
These limits apply to all theories of liability and allocate risk between the parties. Some jurisdictions do not allow certain exclusions or limits, so they apply only to the extent permitted by law.
Indemnification
Customer will defend, indemnify, and hold harmless Runnit and its affiliates, personnel, and providers from third-party claims, damages, judgments, fines, costs, and reasonable legal fees arising from Customer Data; Customer’s or its users’ unlawful or unauthorized use of the Services; Customer’s communications, products, services, employment practices, or field operations; or Customer’s breach of these Terms.
Runnit will promptly notify Customer of a covered claim and provide reasonable cooperation at Customer’s expense. Customer may control the defense, but may not settle a claim in a way that admits fault by Runnit, imposes an obligation on Runnit, or fails to fully release Runnit without Runnit’s written consent.
If a signed order form includes a different indemnification framework, that framework controls. Some jurisdictions may limit this section.
Governing law and disputes
The governing law and forum stated in a signed order form control. If no signed agreement specifies them, these Terms are governed by the laws of the State of Oklahoma and applicable federal law, without regard to conflict-of-law rules. Each party consents to the exclusive jurisdiction and venue of the state and federal courts located in Oklahoma County, Oklahoma, United States.
Before filing a claim, each party will give the other written notice describing the dispute and requested relief and will allow at least 30 days for good-faith resolution, unless immediate relief is needed to prevent misuse, infringement, or irreparable harm.
The United Nations Convention on Contracts for the International Sale of Goods does not apply. Either party may seek injunctive or equitable relief for unauthorized access, misuse, or infringement. Nothing in these Terms waives rights that cannot lawfully be waived.
General terms
Notices
Runnit may provide notices in the Services, by email to the account owner, or through the contact information on the account. Legal notices to Runnit, including notices required before filing a claim under the Governing law and disputes section, must be sent by email to info@autoresourceco.com unless a signed agreement specifies a different notice address. Notices are effective when received.
Assignment
Customer may not assign these Terms without Runnit’s written consent, except in connection with a merger or sale of substantially all relevant assets if the assignee agrees in writing to these Terms and is not a competitor. Runnit may assign these Terms in connection with a reorganization, merger, financing, or sale of its business or assets.
Relationship and third-party rights
The parties are independent contractors. These Terms do not create a partnership, agency, franchise, employment, fiduciary, or joint venture relationship. There are no third-party beneficiaries except indemnified parties as stated.
Force majeure
Neither party is liable for delay or failure caused by events beyond reasonable control, including natural disasters, labor disputes, war, civil unrest, internet or utility failures, provider outages, epidemics, government action, or attacks, except that this does not excuse payment obligations.
Entire agreement; waiver; severability
These Terms and incorporated agreements are the complete agreement about the Services and replace prior discussions on that subject. A waiver must be in writing and is not a continuing waiver. If a provision is unenforceable, it will be modified to the minimum extent necessary and the rest remains effective.
Changes to these Terms
Runnit may update these Terms as the Services and law change. We will post the revised Terms with a new “Last updated” date. For material changes affecting a paid subscription, we will provide reasonable advance notice through the Services, by email, or another appropriate method.
Unless a notice says otherwise, changes take effect on the stated effective date. Continued use after that date constitutes acceptance. If Customer does not agree to a material change, its remedy is to stop using the Services and cancel before the change takes effect, subject to any committed order term.
Contact
Questions about these Terms may be sent to info@autoresourceco.com, through Runnit’s in-product support channel, or through the contact information listed in your order form or subscription record.
Please identify the account and organization involved and describe the request. Do not include passwords, authentication codes, access tokens, or full payment card details.
info@autoresourceco.com